Every time someone opens an email containing your timer, our server generates an animated GIF in real time. Therefore, customers always see accurate countdown timers.

Yes! Mailtimer generates a unique URL containing a GIF animation that you can insert into any HTML document.

Mailtimer will generate you a short HTML snippet containing an <img> tag that you can simply paste into your HTML template: whether in an email or on a website. If you need any help, chat with us or email us at support@mailtimer.io.

Yes! Our Free plan includes unlimited timer views and a lot of customization settings.

Your Mailtimer account is credited every month with a number of credits according to your pricing plan. A credit is used when someone views one of your timers (e.g. when an email containing your timer is opened).

No. The unused credits do not roll over to the next billing period.

You still can use your Mailtimer account to create and edit timers but users won't be able to see them until the next billing period. Alternatively, you can upgrade your subscription to credit your account.

You can change (upgrade, downgrade or cancel) your subscription at any time. An upgrade takes place immediately. Downgrades are always scheduled to take effect at the end of your current billing cycle.

We accept all major credit cards, including MasterCard, Visa, American Express, Diners, UnionPay, and JCB. We do not accept PayPal or bank transfer.

Mailtimer never stores your bank card information. Your payment card details are encrypted and safely stored by Stripe.

We generally offer very limited refunds because you can test all the features using our Free plan before becoming a paid member. However, if you are unsatisfied with our services, please email us at support@mailtimer.io.

Yes, you can view and download your monthly invoices from your Account > Billing page.

Yes! Email us at sales@mailtimer.io to discuss about our high-volume pricing.

Use the chat box in the bottom right corner of this page or email us at support@mailtimer.io.